This page was correct as at 2pm Monday 29th June.
Thank you for your support of York Racecourse.
As the Covid-19 crisis has come to affect so many individuals and organisations, it will not be a surprise that racing, as both a sport and an important employer, has too suffered unprecedented consequences.
Most recently, in line with Government advice, the British Horseracing Authority confirmed that existing horseracing meetings in front of a paying crowd, nationwide, should be cancelled for the time period that includes the four scheduled July racedays for York.
Consequently, this means the cancellation of eleven racedays scheduled with a crowd for York Racecourse, being the Dante Festival, (Wednesday 13th, Thursday 14th and Friday 15th), Saturday 30th May, both days of the Macmillan Charity Meeting (Friday 12th and Saturday 13th June), Saturday 27th June, as well as now both days of the John Smith’s Meeting (Friday 10th & Saturday 11th July) and finally both days of Music Showcase Weekend (Friday 24th & Saturday 25th July).
Whilst these are disappointing decisions for racegoers, racing professionals, all of us at York Racecourse and many in the wider City, we all appreciate that public health must remain everyone’s priority.
Customers who booked direct with York Racecourse are entitled to a full refund.
The revenue from gate receipts is vital to the ongoing well-being of York Racecourse; it helps fund the prize money which regularly attracts the star horses and jockeys and is the life blood of racing stables, it contributes towards the facilities for all to enjoy and keeps together the team that work to deliver the racedays.
So, we are requesting that our racegoers simply allow us to transfer their existing bookings to the summer of 2021. This would mean a price freeze on what we hope is a regular event and that no further action is required by the customer. Your 2021 badges/tickets will be sent to you next season.
The provisional dates for next season are, The Dante Festival 2021 (Wednesday 12th, Thursday 13th and Friday 14th May), the first Saturday Meeting being 22nd May. The 50th Macmillan Charity Meeting would happen on Friday 11th and Saturday 12th June, with Summer Music Saturday run on 26th June 2021.The John Smith’s Cup Meeting on Friday 9th & Saturday 10th July, with Music Showcase Weekend on Friday evening 23rd & Saturday 24th July 2021.
It is understood that not everyone will be in a position to offer us this support, so only if you require a refund, please contact the team by email to request that refund. To help us to help you, please include a copy of your original confirmation email as that will include important information such as your order number and postcode. Please then use the dedicated email firstname.lastname@example.org
This refund process is well underway, with "ordinary" refunds now sent to customers who booked for any of the eleven days. As the process has been done in chronological order, racegoers from late July should now have seen their refund appearing a valid card, used for the original transaction.. Please note the team will contact customers directly with any queries over the processing of a refund, for example where a payment has expired since the time of booking.
If you have purchased your admission through a third party such as Racing Breaks, please contact the original point of purchase to process a refund.
Those who have booked a Private Box or a table in one of our restaurants also have the option to transfer the booking to 2021 or to receive a refund. Hospitality customers will be contacted directly by the team, however any urgent messages can be sent by email to email@example.com
As the balance of the York Racecourse season, notably the Welcome to Yorkshire Ebor Festival in late August is still approximately seven weeks away, then any bookings you have made for these meetings are still valid. York Racecourse will continue to be guided by the health advice that is appropriate both at the time of any fixtures and as they draw closer.
In accordance with Government advice, the York Racecourse Offices are currently closed; we hope people will understand that this limits the ability of our small team to deliver our usual standard of customer service, thank you for your understanding and patience.
York Racecourse looks forward to staging world class horseracing as soon as possible and so to welcoming back racing connections as well as racegoers.