This page was correct at 4pm on Tuesday 22 September.
Thank you for your support of York Racecourse.
The recent announcements by Government have confirmed that the October Finale Meeting at York Racecourse will now operate strictly "behind closed doors" and so will not be open to the public.
Consequently, this means the cancellation in front of a crowd of all eighteen days of the scheduled York Racecourse season 2020, with the fixtures on 9th & 10th October operating "behind closed doors."
Whilst this is a disappointing decision for racegoers, racing professionals, all of us at York Racecourse and many in the wider City, it is understood that public health must remain the priority.
Customers who booked direct with York Racecourse are entitled to a full refund.
The revenue from gate receipts is vital to the ongoing well-being of York Racecourse; it helps fund the prize money which regularly attracts the star horses and jockeys and is the life blood of racing stables, it contributes towards the facilities for all to enjoy and keeps together the team that work to deliver the racedays.
So, over this strange season we have been requesting that our racegoers simply allow us to transfer their existing bookings to the 2021 season. This would mean a price freeze on what we hope is a regular event and that no further action is required by the customer. The 2021 badges/tickets will be sent out ahead of next season. We have been humbled at the level of support we have already received.
It is understood that not everyone will be in a position to offer us this support, so only if you require a refund, please contact the team by email to request that refund. To help us to help you, please include a copy of your original confirmation email as that will include important information such as your order number and postcode. Please then use the dedicated email email@example.com
This refund process is substantively complete for all racedays up to the end of September with "ordinary" refunds now sent to customers who booked for any of the first sixteen days. Racegoers can expect to see their refund appearing a valid card, used for the original transaction, by now.
Please note the team will contact customers directly with any queries over the processing of a refund, for example where a payment has expired since the time of booking.
If you have purchased your admission through a third party such as Racing Breaks, please contact the original point of purchase to process a refund.
Those who have booked a Private Box or a table in one of our restaurants also have the option to transfer the booking to 2021 or to receive a refund. Hospitality customers will be contacted directly by the team, however any urgent messages can be sent by email to firstname.lastname@example.org
Thank you for your understanding and patience.
The provisional racedays for 2021 are as below;
Dante Festival: Wednesday 12th, Thursday 13th, Friday 14th May
First Saturday: Saturday 22nd May
50th Macmillan Charity Meeting: Friday 11th &Saturday 12th June
Summer Saturday: Saturday 26th June
John Smith's Cup Meeting: Friday 9th & Saturday 10th July
Music Showcase Weekend: Friday (e) 23rd & Saturday 24th July
Welcome to Yorkshire Ebor Festival: Wednesday 18th, Thursday 19th, Friday 20th & Saturday 21st August
Family Day: Sunday 5th September
Finale Meeting: Friday 8th & Saturday 9th October