York Racecourse - Online Booking Instructions

Online Booking Instructions

How do I book online?
Products
		You can access 'Online Booking' via links on this website, the link on the 'Advance Booking' panel and the Fixtures/pricing link in the Racing Information section of the menu. Clicking any ot these links will take you to one of the 'Fixtures/Prices' pages. There is one combined page, providing access to products for the entire season and several other pages (one for each Meeting), providing access to products for each Meeting in the current season.
		Prices are displayed in a table showing each Ticket Option per Stand for each Race day(Full Price, Groups 6+, 65 & Over* and Junior). Simply click the Ticket Option for the Stand you require on the day that you wish to book. Ticket Options that can be purchased online are underlined and marked with a red dot (). Please Note: 65 & Over and Junior tickets cannot be purchased in advance online as proof of age is required.
Adding to your shopping basket
		Once you have selected your Ticket Option, you can enter the quantity of tickets you require. You can also confirm the date, Stand and price of the selected Ticket Option at this stage. Clicking 'Cancel' will close this window, returning you to the 'Fixtures/pricing' screen. The products selected will not be added to your basket. Clicking 'Continue' will add the quantity of tickets selected to your shopping basket. The number of items in your shopping basket and the current value of the products are displayed in the blue basket panel underneath the main menu. The 'Basket' button will close this window and direct your browser to your shopping basket page. Here you are able to view the current contents of your shopping basket. You can alter any of the quantities for items stored and delete items from the basket.
Viewing your shopping basket
		You can access your shopping basket by clicking the 'Basket' button in the 'Add to basket' window or by clicking 'view basket' from the blue basket panel in the main window. The shoppping basket screen displays all the products you have placed in your basket. To alter the quatity of Ticket Options, simply enter the new quantity and click 'Update'. This will recalculate your order with the new details. You can remove tickets from your shopping basket in two ways: by clicking the 'Delete Product from Order' button; or setting the quantity for the item you wish to remove to 0 (zero). For the latter method, you will need to click the 'Update' button to complete the action.
Completing your order
		When you are happy your order, click 'Checkout' to submit your order for processing. Our website supports Secure Sockets Layer (SSL) 128-bit encryption and your credit card details are also sent by email encoded with 128-bit encryption. This ensures only the recipient at York Racecourse can read your order. Your credit card details are not stored online. To allow York Racecourse to process your order, you will be required to complete the Order Form. Fields marked with a red dot () are mandatory and must be completed. Complete all other details as necessary and click 'Pay' to send your order for processing. Your order will be sent by encrypted email to staff at York Racecourse. Once your order has been processed, you will receive letter of confirmation. Please note that bookings made approximately 5 days before racing will have to be collected from the course at the ticket collection window. For more information please contact the bookings team on 01904 620 911.

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